Fresh Berry Frozen Yogurt February 28, 2008
Fresh Berry is a sister franchise to Camille’s Sidewalk Cafe. You might have heard of one or both of these companies if you are from Tulsa, OK.
The first time I visited Fresh Berry I was very impressed. Two flavors of frozen yogurt are offered: Dark Chocolate and Tart. Personally, tart is my favorite. It tastes similar to plain yogurt but is sweeter. The frozen yogurt is made from low fat yogurt and contains the probiotics that are good for your digestive system. The combination makes for a low fat and fairly healthy dessert or snack.
With each smoothie or frozen yogurt cup purchased, the customer gets to choose toppings for it from a topping buffet. It consists of the norm in toppings such as chocolate chips, nuts, and bananas, but it also offers some not so norm choices such as kiwi, raspberries, and mangos.
The business concept of Fresh Berry is not new. These types of frozen yogurt businesses can be found all over CA. To name a few: Pink Berry, Yo Berry, Cantaloop Frozen Yogurt and so on. In Tulsa, however this is very new and quiet overdue in the land where TCBY and Dairy Queen reign.
The Fresh Berry location in Bixby has a great product but less than great service. I have gone to this location 6 or 7 times and out of those times only ONCE, let me repeat ONCE, have I been greeted. I guess it is a pet peeve of mine when I go into a business to spend my money and the employee just stands there and looks at me. Where has common courtesy gone these days? You are supposed to say “hello” or “good afternoon” and then proceed to ask the customer what he or she would like to buy. Even a “hi” would be better than just standing there with no smile or greeting.
The first couple of times I went to this Fresh Berry location all the toppings seemed very fresh, but the last couple of times the berries were not fresh. It looks as if the employees just use and reuse the toppings over and over again. My date’s blueberries tasted stale and my raspberries had freezer burn. When you receive a less than perfect product, it leads to the topic of price. How much did you pay for this less than perfect product? Well Fresh Berry is not cheap. You will pay an average of $4/person and the serving sizes are not overly generous.
My advice is to go to Fresh Berry and see if you like the product. If you do, go buy a Cuisinart Ice Cream and Yogurt Maker and start making frozen yogurt at home. In this machine it takes less than 25mins to whip up some great frozen yogurt that is very similar to Fresh Berry, Pink Berry, etc. There are some great recipes online. I am still experimenting with mine. When I perfect my recipe I will post it. Until then, let me know how yours turns out! Good luck!